Privacy Policy

Who we are

Rabbitmetrics ("us", "we", or "our") operates the website (our "Service"). This privacy policy page informs you of our policies and practices regarding the collection, use, and disclosure of Personal Information when you use our Service. By visiting our website, or by purchasing or using the Service, you accept the privacy practices described in this Policy.


We use automatically-collected information on the use of the Service through cookies. Specifically, we use cookies to (1) personalize our Services, such as remembering a User’s or Visitor’s information (2) provide personalized advertisement, audience and content segmentation (3) monitor the effectiveness of our Service and site usage metrics. You can always instruct your browser to refuse all cookies. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Log Files

Rabbitmetrics follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, browser version, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly other statistics. These are not linked to any information that is personally identifiable. We use this information for analyzing trends, administering the site, tracking users’ movement on the site, and gathering demographic information. In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information in order to enhance our Service's functionality.

Your Business Data

Rabbitmetrics may employ third-party companies and individuals to facilitate our Service and to provide the Service on our behalf. Third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use a limited number of data processors. We choose them only if they agree to ensure an adequate level of protection of your personal data that is consistent with this Privacy Policy and the applicable data protection laws.

  1. Your data is securely stored and audited monthly on Amazon Web Services and MongoDB Atlas servers.
  2. Our Hosting Provider is Pythonanywhere LLP.
  3. Our email delivery service providers are Google Commerce Limited and Mailgun Technologies.
All information our service accesses and processes from your website remain yours entirely and we do not share it with any third parties not listed as one of the data processors above.


Rabbitmetrics acts in the capacity of a data processor with regard to the personal data processed through Rabbitmetrics is not using your customer data for any purpose other than fulfilling the requested analytical purposes requested by you (the Data Controller)

When you install the application and upload Your Data on Rabbitinsight we process Your Data as requested by you, including any personal data Your Data may contain. Your Data may contain the following information: your customers’ name, email addresses and countries, information about your customers’ orders and refunds, discounts, as well as tracking and analytics data related to your online store. We process Your Data in order to (1) provide you with the requested services and (2) perform our contractual obligations.

If you would like us to remove all your data from our database, you can make a request at We're fulfilling customer GDPR requests within 7 business days.